Privacy policy.
Privacy Policy
1. Introduction
We at Birtle & Co. Kitchens and Furniture Ltd (referred to as "we," "us," or "our") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website, services, or provide us with information through other means such as in-person meetings, emails, or phone communications.
2. What Data We Collect
We may collect personal data in the following ways:
Online Data
Contact Information: Name, email address, phone number, postal address.
Browsing Information: IP address, browser type, pages viewed, and other browsing-related data.
Offline Data
Consultation or In-Person Data: Personal details shared during consultations, meetings, or project discussions.
Phone or Email Data: Information you provide to us during phone conversations or email correspondence, such as project preferences, contact information, or feedback.
Transaction and Billing Information: When conducting business with us offline, such as purchasing a kitchen or furniture, we may collect billing and delivery information.
3. How We Use Your Data
We use your personal data to:
Provide and improve our services, whether online or offline.
Respond to inquiries, manage communications, and assist with client consultations.
Process orders and manage transactions, including deliveries.
Maintain client records for follow-up, warranty claims, or project updates.
For marketing purposes (with your consent), such as sending newsletters, updates, or promotional offers.
4. Sharing Your Data
We do not sell or rent your personal data to third parties. We may share your data with:
Service Providers: Trusted third parties who help us operate our website or assist with our services (e.g., hosting services, delivery partners).
Legal Requirements: Legal authorities, if required by law, to comply with any legal obligations or protect our rights.
5. Your Rights
You have the right to:
Access the personal data we hold about you, whether it was collected online or offline.
Request the correction of incorrect or outdated data.
Request the deletion of your personal data.
Withdraw your consent to data processing at any time, including unsubscribing from marketing communications.
To exercise these rights, please contact us at harry@birtleandco.co.uk.
6. Data Security
We take appropriate technical and organizational measures to protect your personal data, whether it is collected through our website or offline interactions, from unauthorized access, alteration, or disclosure. However, please be aware that no data transmission over the internet or offline storage method is entirely secure.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. It is your responsibility to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Birtle & Co. Kitchens and Furniture Ltd
Dairy Farm, Reeders Lane, Alpington, Norfolk, NR14 7NW
harry@birtleandco.co.uk
01508 495 315